How do I get a hold of the cash App?

  • 19 Oct 2020
  • Cathenna
  • Cash App

The cash app is not only famous for its extraordinary money payment service but it is also famous for its wide range of problems. Once such a problem is get a hold of cash App. In this situation the payment gets into a pending status. the recipients will not receive the money in their account. Moreover, customers only experience this cash app hold problem while making payment at selected merchants and stores. This may be because they have selflessly enabled the holding of money.

If you are stuck in the same situation and want to get rid of it then only that merchant can help you. You can directly call them and ask to check their account. They will also ask you to share the transaction history. You can download your payment transaction history from the cash app website or mobile application by following steps.

  • Open cash app application on mobile or cash app website on any browser.
  • Log in to your account with a phone number/email address and secret password.
  • Click on the “Statements” icon available on the top-right corner of the cash app home page.
  • Then click on the “Export CSV” option to download the transaction history.
  • If the merchant agrees to release the amount then it will reflect in the bank account in 7-10 business days.

Apart from this, cash app users can also enable direct deposit to receive money in a bank account. This will cut off the hassle of waiting for cheque clearance. Also, you don’t have to transfer the money from the cash app wallet to your bank account. it will automatically settle into your bank account. Also, users don’t have to pay any charges for enabling the direct deposit service in the cash app. Although the user has to wait for some time or to be more precise, we can say that cash app users have to wait for a maximum of 5 days to use that money from their bank account.

Why is my cash App on hold?

Cash app payments are known for instant settlements. But the status of the payment is showing pending then it must be due to one of the two reasons. The first one is the internet connection and the second is the server down. In both conditions, cash apps hold the payments until the situation comes back to normal. Once you connect your device to a strong and active internet connection, the payment will either get canceled or get settled into the receiver's account. Generally, this process gets completed in 12-24 hours of making the payment. Senders can also cancel the payment from their end and the money will reverse back to your source account.

Moreover, if you are unable to cancel it from your end or don’t know how to cancel it then you can contact the cash app support. They will tell you easy methods to cancel a cash app payment. Alternatively, you can also follow the below steps to cancel a holding payment on the cash app.

  • Open the cash app application on your device and tap on the “Activity tab” on the Cash App home screen.
  • Select the payment that you want to refund or cancel.
  • Tap on the three dots showing next to the payment.
  • Click on the “Refund” option and then tap on “OK”.
  • Now you are one step away from getting the money back into your account.
  • Finally, tap on the “Request” button on the screen to ask for the funds back from the merchant.




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