Definite Fixes for the Hulu Error Code RUNUNK13

  • 29 Aug 2023
  • Cathenna
  • Hulu

Hulu users aren’t strange to the different technical glitches that commonly appear while streaming content. One of the frequent ones is the Hulu error code RUNUNK13. Although it is a common error, one cannot pinpoint a direct cause for it. This problem prevents users from playing the desired content. Presently, no one knows the exact causes behind it; the error has been closely linked with a glitch in the internet connection, excessive temporary cache on the device, and a Hulu server problem.

Besides that, if you are using Hulu on an obsolete web browser or application, you’re likely to face this specific error. Now that you are familiar with what RUNUNK13 is use the resolutions in the next sections.

Stepwise Resolutions for the Hulu Error Code RUNUNK13

You will see the ‘Error playing video. We faced an error streaming this video. Please restart the video or use something else to stream. Hulu Error Code: RUNUNK13’

If you are annoyed with this message, use these fixes to troubleshoot.

1. Examine the network connectivity

Content streaming on Hulu is possible when your device fulfills the speed requirements set up by the servers. The official website clearly states that users need 3.0 Mbps speed to watch TV shows and movies uninterruptedly. A speed requirement of 8.0 Mbps is crucial to stream live events.

Similarly, if you are intent on enjoying 4K content on Hulu, 16.0 should be your network connection speed. You can figure out all this by performing a speed test. If your device does not meet these speed needs, upgrade the network service.

Whatever device you use to stream the Hulu app, just be sure that the speed strength matches the requirements above.

2. Reload the page with your desired content

Have you checked the speed strength of your internet and are confident that it meets the Hulu requirements? You can now try reloading the page with the TV show you desire to watch. Load this problematic content again on your web browser by tapping the link on the address bar again.

Are you using a streaming media player to watch content? Navigate away from it and then come back after a few minutes. If there’s an intermittent glitch causing the error RUNUNK13 on Hulu, it will go away after refreshing the page.

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3. Delete excessive cache and data

Temporary files and accumulated cache interfere with the streaming of the Hulu app. Fix it by clearing or deleting data or app cache.

  • iOS
    1. Access the settings of your specific iOS device and go to the ‘General’ tab.
    2. Choose ‘Storage’ followed by Hulu.
    3. Now, delete the app and uninstall it.
    4. Reinstall the application again.
  • Apple TV
    1. Apple TV users should substitute clearing the cache on their devices by restarting them.
    2. Hit the ‘Menu’ and ‘Home’ buttons.
    3. Now, choose ‘Settings’ followed by ‘System.’
    4. Press the ‘Restart’ button.
  • Android
    1. Android users should access the settings of their devices followed by ‘Apps.’
    2. Go to the ‘See all apps’ section.
    3. From there, select ‘Storage and cache.’
    4. Now, touch ‘Clear storage’ followed by ‘Clear cache.’

4. Examine the server status of Hulu

Hulu doesn’t usually go offline. However, sometimes, it’s possible for the service to go down. In this case, you will find the Hulu error code RUNUNK13 appearing. Even if this error code does not appear, you will not be able to use the application.

  • Check whether Hulu is down by searching about it on the internet.
  • If it’s down, you must wait for a few hours.
  • When the Hulu service starts working, you won’t see this error code.

5. Update the platform to stream Hulu

No matter which streaming platform you use, updating it is essential to enjoy Hulu content without any disturbance. Follow these points to update your specific platform as well as the Hulu app.

  • Update Android OS
    1. Back up your phone and ensure that there is at least 50% battery.
    2. Find out the version of OS that is currently on your Android device.
    3. Go to ‘Settings’ and tap ‘System’ followed by ‘System Update.’
    4. You will see the update status.
    5. Follow the pointers onscreen.
  • Update iOS
    1. Use iTunes to update iOS by connecting your iOS device to the system you sync it with.
    2. Choose the symbol to open the device management screen.
    3. Choose ‘Sync’ or ‘Backup Now.
    4. The iPhone Management screen will show the current iOS version on your device.
    5. Choose ‘Update’ to upgrade to a newer version.
  • Update your web browser
    1. Update browsers like Microsoft Edge and Chrome by going to their settings.
    2. From there, select ‘About Microsoft Edge’ or ‘About Chrome’ according to your web browser.
    3. On Firefox, go to ‘Settings’ followed by ‘General.’
  • Update Hulu app
    1. You must regularly inspect for updates available for Hulu to stream content properly.
    2. Follow the pointers on the official Hulu website to update it according to your device.
    3. Most commonly, it involves going to the ‘Apps’ section and, from there, tapping Hulu followed by ‘Update.’
    4. But the specific steps can differ if you use Hulu on a smart TV, Android, Android TV, Apple TV, iPad, LGTV, Nintendo Switch, Roku, or PlayStation 3/4.

6. Use another device to stream Hulu

Are you still unable to fix the RUNUNK13 error on Hulu? The last resort is to restart the device on which you are watching content. Restarting flushes out temporary software problems. These temporary bugs make it difficult for Hulu to stream content.

So, restart your device by holding the power button and doing the steps according to your specific model. In Android phones, you can swipe down from the screen’s top after holding the power button. You can then press the power icon.

iPhone users can also restart their specific iPhone model by pressing and holding down the power and volume buttons. However, if this method does not work on iPhones, just prompt a force restart. It means hitting the Volume Up and Down buttons and then the power button.

Wrapping up

These were all the different fixes to apply for rectifying the Hulu error code RUNUNK13. All of them can be easily executed by the average Hulu user. Just pick one according to what you think is the real cause behind the error code to fix it quickly.



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